{"id":5170,"date":"2023-09-28T18:59:51","date_gmt":"2023-09-28T13:29:51","guid":{"rendered":"https:\/\/test.neerudesign.in\/?page_id=5170"},"modified":"2025-02-21T17:47:55","modified_gmt":"2025-02-21T10:47:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.eirs.gov.kh\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5170\" class=\"elementor elementor-5170\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-09fcde9 e-flex e-con-boxed e-con e-parent\" data-id=\"09fcde9\" data-element_type=\"container\" data-settings=\"{&quot;container_type&quot;:&quot;flex&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ca4d35e e-con-full e-flex e-con e-child\" data-id=\"ca4d35e\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e62a244 elementor-widget elementor-widget-heading\" data-id=\"e62a244\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 09-10-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Equipment Identity Registration System<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5337844 e-con-full e-flex e-con e-child\" data-id=\"5337844\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-26b43cd e-con-full e-flex e-con e-child\" data-id=\"26b43cd\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f659583 elementor-widget elementor-widget-heading\" data-id=\"f659583\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1454fd e-con-full e-flex e-con e-child\" data-id=\"c1454fd\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88e0bf1 elementor-widget elementor-widget-shortcode\" data-id=\"88e0bf1\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t<form role=\"search\" method=\"get\" id=\"searchform\" action=\"\">\n\t\t\t<input type=\"text\" value=\"\" name=\"s\" id=\"s\" placeholder=\"Search FAQs\" \/>\n\t\t\t<input type=\"submit\" id=\"searchsubmit\" value=\"Search\" \/>\n\t\t<\/form>\t\n\t\n\n\n\t<div id=\"faq-container\">\n    <div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5631\">What is IMEI number?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5631\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">IMEI is a 15-digit international identity number for mobile phones or SIM-based devices.<\/mark><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5632\">How can I find the IMEI of a mobile phone?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5632\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">IMEI can be found\u200b as follows:<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Dial *#06# from the dial pad of your mobile phone.<\/mark><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">On the original mobile phone box.<\/mark><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">In the \u201cSettings\u201d menu of your mobile phone.<\/mark><\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Note: A mobile phone can have multiple IMEIs based on its available SIM (SIM card and eSIM).<\/mark><\/strong><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5633\">How do I check IMEI status of a mobile phone via EIRS?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5633\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">IMEI status of a mobile phone\u200b can be checked via EIRS as follows:<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Website:<\/mark> <a href=\"http:\/\/www.eirs.gov.kh\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>www.eirs.gov.kh<\/strong><\/mark><\/a><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Mobile App: Download \u201c<strong>IMEI KH<\/strong>\u201d from App Store, Play Store or AppGallery<\/mark><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">USSD: Dial <strong>*1205#\u200b <\/strong>and press <strong>Send<\/strong>, then follow the instructions<\/mark><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">SMS: Type <strong>CHK<\/strong>&lt;space>&lt;<strong>15-digit IMEI number<\/strong>> then send to <strong>1205<\/strong><\/mark><\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\"><strong>Note:<\/strong> <strong>A mobile phone can have multiple IMEIs, so you should check the status of all IMEIs of that mobile phone.<\/strong><\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5635\">What do compliant IMEI\u200b\u200b and non-compliant IMEI mean?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5635\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Based on EIRS, a compliant IMEI refers to the 15-digit number that is recognized by GSMA and complies with conditions set by the government.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">In contrast, all IMEIs that do not meet the above criteria are non-compliant IMEIs.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Note: Please do not buy any mobile phone or SIM-based device whose IMEI(s) is non-compliant.<\/mark><\/strong><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5636\">What does \u201cIMEI registered with EIRS\u201d mean?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5636\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">\u201cIMEI registered with EIRS\u201d refers to the IMEI that has been recorded in EIRS and is allowed to work in Cambodia.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Mobile phones or SIM-based devices are required to register their IMEIs with EIRS in order to work on mobile network in Cambodia.<\/mark><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5637\">My mobile phone is active on a Cambodia\u2019s mobile network, will there be any impacts when EIRS is launched?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5637\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Not at all. There will be no impact on mobile phones or SIM-based devices which are active on Cambodia\u2019s mobile network, and all mobile services will continue to work as normal when EIRS is launched.<\/mark><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5638\">Why do I need to verify the IMEI of my mobile phone or SIM-based device with EIRS?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5638\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">To protect your mobile phone or SIM-based device from theft, fraud, and illegal imports.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">IMEI verification ensures your mobile phone or SIM-based device is recognized to keep working in Cambodia.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5639\">My mobile phone has a non-compliant IMEI. Can it still continue to work on mobile network in Cambodia?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5639\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Non-compliant IMEIs will be allowed to register with EIRS in order to still be able to work on mobile network after official launch of EIRS and until further notification.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Note: Do not buy any mobile phone or SIM-based device whose IMEI is non-compliant.<\/mark><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5640\">How to register IMEI with EIRS?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5640\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">From the official launch date of EIRS, registration of IMEI with EIRS will be as follows:<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Every mobile phone or SIM-based device that is active on a Cambodia\u2019s mobile network will have its IMEI(s) automatically registered with EIRS when this system is officially launched.<\/mark><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Meanwhile, mobile phones or SIM-based devices that are not yet active on mobile network will have their IMEIs automatically registered with EIRS by inserting a local SIM or activating an eSIM on such device, and\u200b making a call or sending an SMS to any phone number. The registration will be completed within 72 hours.<\/mark><\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5641\">What types of mobile phones or SIM-based devices are required to register with EIRS?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5641\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">All types of mobile phones or SIM-based devices that use SIM(s) of mobile network operators in Cambodia must register with EIRS.<\/mark><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5642\">Should I check IMEI status\u200b\u200b via EIRS before buying a mobile phone?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5642\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Of course. Please check all IMEI(s) status of a mobile phone via EIRS before buying such device.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Note: Do not buy any\u200b mobile phone or SIM-based device whose IMEI status is non-compliant\u200b.<\/mark><\/strong><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5643\">Can I bring mobile phones from abroad for personal use in Cambodia?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5643\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Of course! You can bring mobile phones from abroad to use with SIM of mobile network operators in Cambodia as normal by just following Cambodian laws and regulations.<\/mark><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5644\">Do tourists need to register the IMEI of their mobile phone with EIRS?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5644\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Tourists who are using SIM of mobile network operators in Cambodia will have the IMEI(s) of their mobile phones automatically registered with EIRS.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Meanwhile, for tourists who are using international SIM, their mobile phones still work as normal with roaming service.<\/mark><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5645\">Should I remember the IMEI of my mobile phone?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5645\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Of course! By any means, you should remember the IMEI of your mobile phone for use in necessary circumstances such as mobile phone theft\/loss.<\/mark><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5646\">Does IMEI registration of a mobile phone require the identity of the user?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5646\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Not at all. \u00a0IMEI registration is the recording of the identity of a mobile phone or SIM-based device in EIRS and does not require user\u2019s identity.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\" id=\"faq_1-3901\"><a href=\"https:\/\/www.eirs.gov.kh\/#collapse-1-3901\"><\/a><\/h3>\n<!-- \/wp:heading --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5647\">Can EIRS block a lost\/stolen mobile phone or SIM-based device?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5647\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Of course! EIRS has a feature which can block a mobile phone or SIM-based device that has been lost or stolen via its IMEI. This feature will be launched by the Royal Government of Cambodia.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\" id=\"faq_1-3903\"><a href=\"https:\/\/www.eirs.gov.kh\/#collapse-1-3903\"><\/a><\/h3>\n<!-- \/wp:heading --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton5648\">Why is the model name or model number different in the result of check IMEI status than on my mobile phone?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent5648\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">EIRS gets device information from GSMA and manufacturers. Sometimes, manufacturers use different model name\u200b\u200b or model number for marketing purpose, so the system might show the official model name or model number, which can differ slightly from what's shown on the\u200b mobile phone.<\/mark><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div><div class=\"faq_point\"><div class=\"showButton\" id=\"showButton9947\">How can I obtain further information about mobile phone or SIM-based device IMEI registration?<\/div><div class=\"showcontent\" style=\"display: none;\" id=\"showcontent9947\"><!-- wp:paragraph -->\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Please call 1205 free of charge or visit\u00a0<\/mark><a href=\"http:\/\/www.eirs.gov.kh\/\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">www.eirs.gov.kh<\/mark><\/a><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">\u00a0for more information.<\/mark><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph --><\/div><hr\/><\/div>\n<!--     <div id=\"load-more-container\">\n        <a href=\"#\" id=\"load-more\">Load More \n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n\t\t\t  <path d=\"M18 10.001L12.7071 15.2939C12.3166 15.6844 11.6834 15.6844 11.2929 15.2939L6 10.001\" stroke=\"#111111\" stroke-width=\"2\" stroke-linecap=\"round\"\/>\n\t\t\t<\/svg>\n\t\t<\/a>\n\t\t\n    <\/div> -->\n\t\t\n<\/div>\n\n<script src=\"https:\/\/code.jquery.com\/jquery-3.6.0.min.js\"><\/script>\n<script>\n$(document).ready(function() {\n    $(\".showButton\").click(function() {\n\t\tthis.classList.toggle(\"active\");\n\n        \/\/ Find the corresponding showcontent div for this FAQ\n        var content = $(this).next(\".showcontent\");\n\n        \/\/ Toggle the visibility of the content with a smooth slide effect\n        content.slideToggle(\"slow\");\n    });\n});\n<\/script>\n\n\n<!-- JavaScript for AJAX -->\n<script>\n\/\/ \t\n    jQuery(function($) {\n        var page = 2; \/\/ Initial page number\n\n        $('#load-more').on('click', function(e) {\n            e.preventDefault();\n\n            $.ajax({\n                url: 'https:\/\/www.eirs.gov.kh\/wp-admin\/admin-ajax.php',\n                type: 'POST',\n                data: {\n                    action: 'load_more_faqs',\n                    page: page,\n                },\n                success: function(response) {\n                    $('#faq-container').append(response);\n                    page++; \/\/ Increment page number\n                }\n            });\n        });\n    });\n<\/script>\n<!-- Add JavaScript code to handle search and load more functionality: -->\n<script language='javascript'> \n\t\n\t\njQuery(function($) {\n    var page = 2; \/\/ Initial page number\n\n    $('#load-more').on('click', function(e) {\n        e.preventDefault();\n\n        $.ajax({\n            url: 'https:\/\/www.eirs.gov.kh\/wp-admin\/admin-ajax.php',\n            type: 'POST',\n            data: {\n                action: 'load_more_faqs',\n                page: page,\n            },\n            success: function(response) {\n                $('#faq-container').append(response);\n                page++; \/\/ Increment page number\n\t\t\t\t$('#load-more').hide();\n            }\n        });\n    });\n\n    $('#searchform').submit(function(e) {\n        e.preventDefault();\n\n        var searchQuery = $('#s').val();\n\n        $.ajax({\n            url: 'https:\/\/www.eirs.gov.kh\/wp-admin\/admin-ajax.php',\n            type: 'POST',\n            data: {\n                action: 'search_faqs',\n                search_query: searchQuery,\n            },\n            success: function(response) {\n                $('#faq-container').html(response);\n            }\n        });\n    });\n});\n\n<\/script>\n\n\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-720830c elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-accordion\" data-id=\"720830c\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>.elementor-accordion{text-align:left}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1191\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1191\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is IMEI number?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1191\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1191\"><p>IMEI stands for International Mobile Equipment Identity. It is an international identity number of SIM-based devices, consisting of 15 (fifteen) digits in below formats:<\/p><ul><li>The first 8 (eight) digits is Type Allocation Code (TAC);<\/li><li>The next 6 (six) digits is Serial Numbers (SNR);<\/li><\/ul><p>The last 1 (one) digit is used to verify the class of IMEI.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1192\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1192\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I find the IMEI of a mobile phone?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1192\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1192\"><p>IMEI can be found\u200b as follows:<\/p><ul><li>Dial *#06# from the dial pad of your mobile phone;<\/li><li>On the original mobile phone<\/li><\/ul><p><strong>Note: A mobile phone can have multiple IMEIs based on its available SIM(s).<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1193\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1193\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can IMEI status of a mobile phone be checked with EIRS?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1193\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1193\"><p>IMEI status of a mobile phone\u200b can be checked free of charge with EIRS as follows:<\/p><ul><li>Web portal:\u00a0<a href=\"http:\/\/www.eirs.gov.kh\/\">eirs.gov.kh<\/a><\/li><li>Mobile App: Download \u201c<strong>IMEI KH<\/strong>\u201d from Play Store or App Store<\/li><li>USSD: Dial\u00a0<strong>*1205#<\/strong><\/li><li>SMS: Type CHK and 15 digit IMEI code then send to\u00a0<strong>1205<\/strong><strong><br \/><\/strong><\/li><\/ul><p><strong>Note:<\/strong>\u00a0<strong>A mobile phone can have multiple IMEIs based on its available SIM(s).<\/strong><strong>\u00a0Therefore, you should check the status of all IMEIs that your mobile phone has.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1194\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1194\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does compliant IMEI or non-compliant IMEI with EIRS mean?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1194\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1194\"><p>Compliant IMEI with EIRS means any device whose IMEI is 15-digit long and has TAC (Type Allocation Code) approved by GSMA. Other criteria will be determined by the Ministry of Post and Telecommunications (MPTC).<\/p><p>Non-compliant IMEI with EIRS means any device whose IMEI is not following above definition of compliant IMEI.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1195\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1195\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does registered IMEI with EIRS mean?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1195\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1195\"><p>A registered IMEI with EIRS means this IMEI has been recorded in EIRS to be allowed to work in Cambodia.<\/p><p>Device type of smartphone and feature phone shall register their IMEIs with EIRS in order to work with local SIM in Cambodia.<\/p><p>During the amnesty period, IMEI of device will be automatically registered with EIRS free of charge by inserting a local SIM or activating an eSIM on such device, and\u200b making a call or SMS to any phone number.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Equipment Identity Registration System Frequently Asked Questions What is IMEI number? IMEI stands for International Mobile Equipment Identity. It is an international identity number of SIM-based devices, consisting of 15 (fifteen) digits in below formats: The first 8 (eight) digits is Type Allocation Code (TAC); The next 6 (six) digits is Serial Numbers (SNR); The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5170","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.eirs.gov.kh\/en\/wp-json\/wp\/v2\/pages\/5170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eirs.gov.kh\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eirs.gov.kh\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eirs.gov.kh\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eirs.gov.kh\/en\/wp-json\/wp\/v2\/comments?post=5170"}],"version-history":[{"count":26,"href":"https:\/\/www.eirs.gov.kh\/en\/wp-json\/wp\/v2\/pages\/5170\/revisions"}],"predecessor-version":[{"id":9305,"href":"https:\/\/www.eirs.gov.kh\/en\/wp-json\/wp\/v2\/pages\/5170\/revisions\/9305"}],"wp:attachment":[{"href":"https:\/\/www.eirs.gov.kh\/en\/wp-json\/wp\/v2\/media?parent=5170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}